Cookies Policy

This Cookies Policy explains how Shardbet Casino may use cookies and similar technologies when you visit or use its website. It describes what these technologies are, why they may be used, the choices that may be available to you, and how cookie settings can affect your online experience. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.

Shardbet Casino holds a gaming licence issued by the Curaçao Gaming Control Board, providing a regulated framework for player account security and fair game operation.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-enabled device. They allow a website to recognise a device, remember certain information and support particular functions. Cookies can be temporary or persistent. Temporary cookies, sometimes called session cookies, normally expire when you close your browser. Persistent cookies remain on your device for a set period or until they are deleted.

Shardbet Casino may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and other identifiers. In this policy, we use the term “cookies” to describe cookies and similar technologies unless a different meaning is clear from the context.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information that Shardbet Casino holds about your account, device or use of the website. Where information is personal information under applicable Australian privacy law, it will be handled in accordance with the Privacy Policy.

Why cookies are used

To help the website load correctly and provide core functions.
To keep parts of the website secure and help identify unusual or potentially harmful activity.
To remember choices such as language, region, login status or other preferences.
To understand how visitors use the website and identify areas that may need improvement.
To support responsible operation, fraud prevention, compliance and account administration.
To provide advertising or promotional content that may be more relevant to a user, where permitted.

2. Types of cookies we may use

The cookies used on the website may vary depending on the pages you visit, the services you use, your device and the settings that apply at the time. The following categories describe the general purposes for which cookies may be used. A cookie can fall into more than one category.

Strictly necessary cookies

These cookies are needed for essential website functions. They may help with navigation, account access, session management, security controls and the delivery of pages or services you request. Without these cookies, some parts of the website may not operate properly. Because they support essential functions, they may not be available for complete opt-out through the website’s preference tool. You may still be able to block them through your browser, but doing so may prevent access to some features.

Preference and functionality cookies

These cookies help the website remember choices and provide a more convenient experience. For example, they may remember display settings, language preferences, the pages you have visited during a session or information needed to maintain a consistent experience. If you disable these cookies, some preferences may need to be entered again and certain features may not work as intended.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as the pages viewed, links selected, approximate session duration, errors encountered and the type of device or browser used. This information is generally used in aggregated or statistical form to monitor performance, understand visitor behaviour and improve design, content and functionality. Analytics information may be provided by service providers acting on behalf of Shardbet Casino, subject to applicable requirements.

Security, risk and compliance cookies

Some cookies may assist with security, account protection, fraud detection, prevention of automated misuse and the investigation of suspicious activity. They may also support age, identity, responsible gambling or other compliance processes where relevant to the services being provided. Blocking these cookies may affect the website’s ability to protect accounts or apply certain controls.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show content that is more relevant to your interests. These cookies may be set by Shardbet Casino or by selected third parties. Marketing cookies are not essential to the basic operation of the website and may be controlled through available preference tools or browser settings.

3. Third-party technologies and external websites

Some website features may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver services such as website hosting, security, analytics, payment processing, customer support, advertising measurement or technical performance monitoring. Third parties may process information in accordance with their own privacy notices and contractual responsibilities.

The website may also contain links to external websites, applications, social media services or other online platforms. This Cookies Policy does not govern technologies placed by those external services. Before providing information or accepting cookies on another website, you should review that service’s privacy and cookie information. Shardbet Casino is not responsible for the content, security or privacy practices of websites it does not operate.

Information collected through cookies may be processed in Australia or another country where Shardbet Casino, its related providers or technology partners operate. Any handling of personal information will be subject to applicable legal requirements and the safeguards described in the Privacy Policy. The use of a service provider does not remove the need to comply with relevant privacy, security, gambling or consumer protection obligations.

Information that may be collected

The device type, operating system, browser and general technical settings.
An internet protocol address or similar technical identifier.
Pages visited, actions taken and approximate dates and times of access.
Information about errors, performance and how the website responds.
Cookie preferences and consent choices.
Information used to support security, fraud prevention and account protection.

Cookies are not intended to replace the identity checks and account controls that may be required for online gambling services. Shardbet Casino may use other information and processes where necessary to meet legal, regulatory, security or responsible gambling requirements.

4. Managing cookies and policy updates

Your choices

When available, the website’s cookie preference tool may allow you to accept or reject selected categories of non-essential cookies. Your choices may be saved in a cookie or similar storage mechanism so that the preference prompt does not appear repeatedly. If you use a different browser, device or clear your browser data, you may need to make your choices again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and some browsers provide options to block third-party cookies or notify you before a cookie is stored. Instructions vary between browsers and devices, so you should check the relevant help or settings menu. Browser controls may not remove all technologies and may affect features that are necessary for account access or website security.

Review the cookie banner or preference centre when you visit the website.
Select the categories you are comfortable accepting, where those choices are offered.
Use your browser or device settings to delete existing cookies or prevent future storage.
Check your settings again after clearing browser data, changing devices or using another browser.
Review the Privacy Policy for information about broader privacy rights and information handling.

Effect of disabling cookies

If you block or delete cookies, the website may not remember your choices, keep you signed in, display correctly or provide all available functions. Security measures may also respond differently, and some account or gambling services may be unavailable until required cookies are enabled. Disabling optional cookies should not normally prevent access to basic website content, but the effect can vary depending on the device, browser and service used.

Changes to this policy

Shardbet Casino may update this Cookies Policy when website functions, technologies, service providers or legal requirements change. The current version will be made available on this page, together with an updated effective date where appropriate. You should review the policy from time to time so that you understand how cookies and similar technologies may be used. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the customer support or privacy contact method made available through the website. Requests may be subject to identity verification and other requirements. Shardbet Casino will handle privacy enquiries in accordance with applicable law and the processes described in the Privacy Policy.

This policy provides general information and does not limit any rights or protections available to you under Australian law. If there is an inconsistency between this policy and a mandatory legal requirement, the legal requirement will apply.