Shardbet Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Shardbet Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms. If you do not agree with any part of them, you should not use the website or its services.

Shardbet Casino holds a gaming licence issued by the Curaçao Gaming Control Board, providing a regulated framework for player account security and fair game operation.

1. General terms and eligibility

These Terms & Conditions apply to your use of the Shardbet Casino website, games, account services, payment facilities, promotional offers and any other related features made available through the website. They should be read together with any additional rules, notices, privacy information, responsible gambling information and game-specific terms displayed on the website.

By visiting the website or using any service, you agree to comply with these terms and with all applicable laws and regulations. Shardbet Casino may update, replace or amend these terms from time to time. Changes may be published on the website, and your continued use after an update may be treated as acceptance of the revised terms. You should review this page regularly.

You must be legally entitled to use online gambling services in the location where you are physically present. You are responsible for checking the laws that apply to you before accessing the website. Shardbet Casino does not invite or permit use where online gambling is unlawful or restricted. Access may be blocked or limited in certain locations.

You must meet the applicable minimum legal age before opening or using an account.
You must provide accurate, current and complete information during registration and whenever information is requested.
You may only create and use an account for yourself and must not open an account on behalf of another person.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must notify Shardbet Casino promptly if you believe your account has been accessed without permission.
You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

Shardbet Casino may request information or documents to verify your identity, age, location, payment method or source of funds. Verification checks may be completed when an account is opened, before a withdrawal, during account activity or whenever required for security and compliance purposes. If requested information is not provided, an account or transaction may be restricted, delayed or closed.

Account security and suspension

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the relevant activity resulted from a security failure outside your reasonable control. Shardbet Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity is suspicious, a payment has been reversed or the account presents a security, legal or operational risk.

2. Deposits, play and withdrawals

Funds may be added to an account only through payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. A deposit must not be made using a card, account or payment facility belonging to another person. Shardbet Casino may decline, reverse or review a deposit where the payment cannot be verified or appears inconsistent with these terms.

You should deposit only money that you can afford to lose. Deposits are intended for genuine play and must not be used to test payment systems, move funds between people or conduct any unlawful activity. Shardbet Casino may apply reasonable deposit, transaction or account controls, including limits, verification requirements and security reviews.

Games are provided for entertainment. Results are determined by the relevant game rules and, where applicable, randomised game systems. You accept the outcome of a completed game unless there is clear evidence of a technical error or another issue requiring review. If a game is interrupted, Shardbet Casino may investigate the event and determine the appropriate outcome in accordance with the applicable game rules and operational records.

Withdrawal requests may be subject to identity, payment, fraud and compliance checks. A withdrawal may be processed only after applicable requirements have been satisfied, including any verification connected with the account or payment method. Shardbet Casino may return funds through an appropriate payment method and may require a withdrawal to be made to the original funding method where this is necessary or permitted.

You are responsible for reviewing transaction details before confirming a deposit, wager or withdrawal. Once a transaction has been submitted, it may not always be possible to cancel or amend it. If you notice an error or an unfamiliar transaction, contact support through the channel provided on the website as soon as possible.

Payment errors and prohibited activity

If a payment is reversed, rejected or incorrectly credited, the relevant amount may be removed from your account and you may remain responsible for associated costs or losses where permitted by law. You must not exploit software faults, payment errors, pricing mistakes, connection issues or other technical weaknesses. Any benefit obtained through an error may be cancelled or recovered.

3. Promotions, website use and intellectual property

Promotions, bonuses, competitions and other special offers may be subject to separate terms. Those terms will apply in addition to these Terms & Conditions and will explain matters such as eligibility, qualifying activity, expiry, contribution rules, maximum benefits and any applicable restrictions. You should read the specific offer terms before participating.

Unless the relevant offer states otherwise, a promotion may be limited to one offer per person, household, address, device, payment method or other connected account. Shardbet Casino may withdraw or amend an offer where there has been misuse, technical error, suspected fraud or a breach of the offer terms. Benefits that were credited incorrectly may be removed.

Do not use automated tools, bots, scripts or software designed to interfere with the website or games.
Do not copy, modify, distribute, reverse engineer or commercially exploit website content without permission.
Do not introduce malicious code or attempt to bypass security, access controls or technical restrictions.
Do not use another person’s account, impersonate another person or provide misleading information.
Do not upload or transmit material that is unlawful, abusive, defamatory, threatening or likely to harm other users.
Do not use the website in a way that could damage its performance, availability, reputation or security.

The website, software, text, graphics, logos, designs, data and other content are owned by or used with permission by Shardbet Casino and its relevant suppliers. Your use of the website gives you a limited, personal and non-transferable right to access the services for their intended purpose. It does not transfer ownership or grant you any intellectual property rights.

The website may contain links to third-party websites, payment services or other resources. These services may have their own terms and privacy practices. Shardbet Casino is not responsible for the content, security, availability or performance of third-party services, and you use them at your own risk.

4. Responsible gambling, privacy and liability

Gambling should be treated as entertainment, not as a way to make money or recover financial losses. Set a budget before you play, take regular breaks and do not gamble with money needed for everyday expenses. Do not gamble when affected by alcohol, drugs, strong emotions or financial pressure.

Shardbet Casino may provide tools and information to help you manage your gambling, such as account limits, activity information, time reminders, breaks or self-exclusion options. Availability and operation may depend on the relevant service. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek assistance from an appropriate support service.

Personal information is handled in accordance with the Shardbet Casino Privacy Policy. Information may be collected and used to provide services, manage accounts, process payments, verify identity, prevent fraud, meet legal obligations, improve the website and communicate with you where permitted. You should read the Privacy Policy to understand how information is handled.

The website and its services are provided subject to availability. Shardbet Casino aims to maintain a reliable service but does not guarantee that the website, games or payment facilities will always be uninterrupted, error-free, secure or available. Access may be affected by maintenance, technical faults, telecommunications problems, third-party services or events outside reasonable control.

To the extent permitted by law, Shardbet Casino is not responsible for losses arising from your failure to follow these terms, misuse of the website, inaccurate information, unauthorised access caused by your actions, interruptions outside reasonable control or reliance on content that is incomplete or outdated. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under applicable Australian consumer law.

Complaints and applicable terms

If you have a question, transaction concern or complaint, use the support channel made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. Shardbet Casino may investigate and request further information before responding.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable additional terms displayed on the website, govern your use of Shardbet Casino unless a different requirement applies under mandatory law.