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Betting Rules
General betting conditions
You must be legally permitted to use online gambling services in the place where you are located. Players in Australia should consider the laws that apply in their state or territory, as well as any restrictions that may apply to online gambling products. You are responsible for checking that your use of the service is lawful before opening an account, depositing funds or placing a bet.
You must provide accurate and current information when registering and whenever information on your account changes. An account may only be used by the person to whom it belongs. You must keep your login details confidential and must not allow another person to place bets using your account. Activity completed after a successful login may be treated as activity authorised by you unless there is evidence of unauthorised access.
A bet is a request to enter a wager using the balance or payment method available on your account. A bet is not necessarily accepted merely because you have selected a market, entered a stake or received an on-screen message. A bet becomes binding only when it has been accepted and recorded by the betting system. You should check your account history or confirmation screen to confirm that a bet was successfully placed.
- You must meet any applicable age, identity and location requirements.
- You must have sufficient available funds for the stake before a bet can be accepted.
- You must review the selection, odds, stake and potential return before confirming a bet.
- You must not use the service for unlawful activity, fraud, manipulation or misuse of payment methods.
- You must not attempt to interfere with the website, betting software, results or settlement process.
- You should retain confirmations and review your transaction and betting history regularly.
Shardbet Casino may refuse, restrict, suspend or cancel access to a betting service where this is permitted under the applicable terms. This may occur because of technical issues, suspected fraud, account concerns, responsible gambling measures, legal requirements or a failure to comply with the rules. Any review or action will be handled in accordance with the relevant account terms and applicable requirements.
Markets, odds and bet acceptance
The information displayed for a market may include the event, participants, selection, odds, stake, possible return, market status and any relevant conditions. You are responsible for checking these details before confirming a bet. Odds and market information can change before acceptance. The odds shown when a bet is accepted are the odds that normally apply to that bet, subject to the specific rules for the product.
Displayed odds are not a guarantee that a bet will be accepted. A market may close, suspend or change without notice where circumstances require it. Bets may be delayed while information is checked or while the system confirms the request. If a technical or obvious error affects a market, a price, a selection or a possible return, the affected bet may be reviewed and corrected or voided in accordance with the applicable rules.
You should not place a bet where the event or market details are unclear. If a selection is unavailable, appears incorrectly described or does not match the event you intend to bet on, do not proceed. Use the available website support channel if clarification is needed. Do not assume that a displayed price or market will remain available until your bet has been accepted.
Multiple bets and combinations
Where combination or multiple bets are offered, the possible return depends on the selections included and the settlement of each selection. Some selections may be incompatible, restricted or unavailable for combination. The system may prevent a combination from being placed or may apply the product rules shown at the time of betting. A selection that is void may be removed or treated in another way depending on the applicable market rules.
Rejected, cancelled or void bets
A bet that has not been accepted is not a completed wager. If a bet is rejected, any reserved stake should be returned to the relevant account balance, subject to normal processing and account checks. An accepted bet may be cancelled or declared void where the specific rules allow, including circumstances involving event cancellation, material errors, duplicate processing or a failure in the betting system. When a bet is void, settlement will follow the rules for that market and product.
Results and settlement
Bets are settled using the official result or source specified for the relevant market. The timing of a result announcement does not by itself determine settlement. The event may need to be completed, verified or reviewed before a result is final. If an event is abandoned, postponed, interrupted or rescheduled, the market will be handled under its specific rules.
If a result is corrected by the relevant official source, a settlement may also be corrected. This can include reversing an earlier settlement and applying the corrected outcome. Where official information is unavailable, contradictory or affected by a clear error, additional review may be required before the market is settled.
- Win, loss and void outcomes are determined by the applicable market rules.
- A selection must satisfy the stated conditions for a winning result.
- Dead-heat or tied outcomes are handled under the rules displayed for the relevant market.
- A postponed or abandoned event may require a particular period or condition before bets are voided.
- Statistics, live displays and commentary may be informative only and may not be the official basis for settlement.
- Where there is an error in settlement, the account balance may be adjusted to reflect the correct outcome.
The amount credited after a winning bet depends on the accepted odds, stake and relevant product rules. A displayed potential return is an estimate until the bet is accepted and settled. Any taxes, fees, payment conditions or account requirements that may apply will be addressed in the relevant terms and conditions. You should review your account history after settlement and raise any apparent discrepancy promptly through the website.
Live and in-play betting
Live or in-play markets can change quickly. There may be a delay between an event occurring and the information appearing on screen. A bet may be suspended while a significant event is reviewed, and a request submitted during suspension may not be accepted. If a bet is accepted after an outcome has effectively become known because of a technical delay or other issue, the bet may be reviewed under the applicable rules.
Account security, disputes and responsible betting
You should protect your account by using a strong, private password, signing out on shared devices and avoiding access through insecure networks. Tell Shardbet Casino through the available website channel as soon as possible if you suspect that your account has been accessed by someone else, your payment details have been misused or your account history contains activity you do not recognise. You should also contact your financial institution where appropriate.
If you believe a bet has been accepted, settled or recorded incorrectly, first check the bet confirmation and account history. Provide the relevant information through the available support process, including the date, market, selection and any reference shown in your account. Reviews may require account, transaction, event or technical information. The outcome of a review will be based on the available records and the applicable rules.
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble or bet when you are distressed, tired or affected by alcohol or other substances. Take regular breaks and stop if gambling is no longer enjoyable or feels difficult to control.
- Set personal deposit, spending or session limits where those tools are available.
- Use a timeout or self-exclusion option if you need a break from gambling.
- Keep gambling separate from essential household spending.
- Do not increase stakes to try to recover previous losses.
- Speak with a qualified gambling support service if gambling is causing concern.
- If you are worried about someone else's gambling, encourage them to seek independent support.
These Betting Rules should be read with the site's Privacy Policy, Terms and Conditions, Responsible Gambling information and any game-specific rules. Rules may be updated when services, legal requirements or operational processes change. The version available on the website at the time of use is the relevant version, unless applicable law requires otherwise. If you do not understand a rule, do not place the bet until you have obtained clarification.